OURS Friends of Forest Privacy Policy

Last updated: August 26, 2026

This site may update this Privacy Policy from time to time. You may also request to review a previous version of this policy.

Scope

  1. This Privacy Policy applies to the collection, processing, use, and protection of personal data in connection with your use of this service.

Data We Collect

  1. To provide our service, we collect the following information from you: name, address, landline and mobile phone numbers, and email address. Credit card processing is handled by third-party payment providers — we never handle or store your credit card information.
  2. We do not ask for personal information while you browse the site, but we automatically collect certain information stored in server logs, used solely for error detection and overall traffic analysis. This includes, but is not limited to, IP address, timestamps, and pages viewed.
  3. We use mechanisms such as browser cookies and application cache to collect necessary information and store it locally on your device.
  4. Beyond the information above, we may use cookies or similar technologies to collect your on-site browsing behavior (such as click paths and products viewed). This de-identified information is used to improve the site experience, conduct anonymous market analysis, and provide promotional offers more relevant to your interests.
  5. Our customer service staff will never ask for your full credit card number or similar information by phone or email, nor are they authorized to do so.
  6. You may choose whether to provide your personal data to us, but if required data is not provided, we may be unable to continue providing the service.

Use of Personal Data

Personal data we obtain through this site is used only for the purposes of collection listed below. Except where stated in advance, with your consent, or as required by law, we will not disclose your data to third parties or use it for other purposes:

  1. Service fulfillment: including order processing, payment, shipping, after-sales service, and customer inquiries.
  2. Marketing & promotion: to provide you with better service and information, we may periodically send new-product previews, promotions, newsletters, event announcements (such as Paper Expo), or other brand-related messages to the contact details you provide (such as email or SMS).
  3. Shipping: depending on the delivery method selected, we provide the minimum necessary personal data (such as recipient name, phone number, and address) to third-party shipping providers.
  4. Legal compliance: if judicial authorities require specific personal data through a lawful and formal process for public safety reasons, we will comply as required by law.
  5. Payment security: credit card information is processed by third-party payment providers — we never handle or store your credit card information.

Exercising Your Data Rights

  1. If you register as a member of this site, you are deemed to agree to the terms of this Privacy Policy, and we will not separately seek your written consent.
  2. You may unsubscribe, or request that we stop collecting or delete your personal data, at any time via our Contact Us page.
  3. For records related to payments and orders, due to tax audit requirements, we will cease collecting and processing your data rather than deleting it.

Contact

For privacy inquiries: [email protected]

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